When we may refuse a service
Our groomers care about every pet’s comfort and safety. We reserve the right to refuse a service if:
- 1The animal behaves aggressively.
- 2The pet shows clear signs of health problems (obesity, skin conditions, difficulty breathing, etc.).
- 3The client is more than 15 minutes late.
- 4The client’s wishes cannot be fulfilled without harming the pet’s health or appearance.
